I have seen many questions regarding similar issues encountered but they all remained unanswered, so I will ask the question again myself. Maybe someone will provide a helpful answer : We have an Exchange 2007 Server that sends and receive mails by altering the Subject fields into question marks. The problem only appears for foreign languages such as Russian or Japanese. I looked into the encoding settings and stuff like that but i cannot sort this problem out. Maybe some of you can provide me a link or information on how to solve this issue ? Thanks. Remark : Changing contents in the Active Directory (such as Display Name, Address and other information affects the issue. Depending on the contents, it works or not)...

On Tue, 23 Nov 2010 08:51:37 +0000, Franois B wrote: > > >I have seen many questions regarding similar issues encountered but they all remained unanswered, so I will ask the question again myself. Maybe someone will provide a helpful answer : We have an Exchange 2007 Server that sends and receive mails by altering the Subject fields into question marks. The problem only appears for foreign languages such as Russian or Japanese. I looked into the encoding settings and stuff like that but i cannot sort this problem out. Maybe some of you can provide me a link or information on how to solve this issue ? Thanks. > > > >Remark : Changing contents in the Active Directory (such as Display Name, Address and other information affects the issue. Depending on the contents, it works or not)... Check "Control Panel | Regional and language options" and select the "Languages" tab. You may need to check the "Install files for East Asian languages". For Russian, I'm not too sure. For Arabic you'd have to check the "Install files for complex....". --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi François B, Have you resolved this problem?Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Thanks Gen Lin-MSFT

Hello Gen Lin, Unfortunately, the problem is not solved yet. Installing the languages through the Regional Settings did not solve the issue. However, we're investigating with a third party product supplier that might be the cause of our issue. I will update this topic once i have a solution. François